Turning Point Australia 1 East
About Turning Point Australia 1 East
Turning Point Australia 1 East is a compact, hospital-based inpatient detox unit located inside Box Hill Hospital in Melbourne’s eastern suburbs. Part of Turning Point and the wider Eastern Health network, the service supports people who need medically managed withdrawal or stabilisation for alcohol and other drug dependence, including those experiencing co-occurring mental health or physical health concerns. The typical programme lasts seven days, with patients receiving continuous support from a multidisciplinary medical, nursing and allied health team. Treatment is tailored to the individual and may combine withdrawal medication, medication-assisted treatment, private counselling and therapeutic group sessions. Senior addiction medicine specialists oversee care, providing an appropriate clinical environment for people with complex withdrawal needs. As a small hospital unit, 1 East offers a more clinical setting than a traditional residential rehabilitation centre. Private rooms support rest and personal space, while bathrooms are shared. The building is wheelchair accessible, has accessible toilets and can be reached by train, tram or bus, with public parking also available at Box Hill Hospital. Admission is by appointment rather than walk-in attendance. Prospective patients generally complete an intake assessment and obtain a GP referral before admission. Following detox, the team can help coordinate ongoing support through residential stabilisation, counselling, mutual-aid groups, outpatient treatment or other community services, helping each person take their next recovery step with a practical plan in place.
Centre Highlights
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Medically Managed Withdrawal
Patients receive structured inpatient monitoring and medical support while withdrawing from alcohol or other drugs. Care is adjusted according to symptoms, health risks and individual clinical needs.
Individual Counselling
Private one-to-one sessions give patients space to discuss substance use, mental health concerns and personal recovery goals with a clinician.
Group Therapy
Facilitated group sessions provide education, therapeutic discussion and opportunities to learn alongside others navigating withdrawal and early recovery.
Medication-Assisted Treatment
Where clinically appropriate, prescribed medication may be used to reduce withdrawal symptoms or stabilise opioid dependence under medical supervision.
Reviews from Guests
Real experiences from people who've been there.
the staffs & addiction psychiatrists who work at this particular clinic, are highly professional, well educated; who know how to treat their patients properly. if you seeking help i recommend turning point box hill!🙏🏼
I had my first appointment yesterday, and it was such a warm environment. Everyone was really nice, and Dr Armstrong has been amazing! I’m looking forward to starting my new journey. 🙏 Edit: 90 days, and I really need to reword it. I need to find some way for somebody to give me the counselling, etc. I didn’t realise that addiction is such a struggling area in Australia. Australia needs to fund more addiction services! Edit: It’s now been 251 days since I’ve had an opioid, other than a Fentanyl Patch or Endone. Apart from Sublocade and Suboxone. Still slowly being weaned off of benzodiazepines. In the psyche ward, they ramped my Valium up to 30mg per day, around 8 months ago. Now I’m down to 18.75mg (37.5% decrease) Valium. It’ll be great to come off of that. I’m now around 90kg or less. Which means I’m my high school weight. My acne has gone away. I’m down to 6 medications (well 5, as I can’t find an addiction psychiatrist to prescribe my ADHD medication) and take Celebrex 100mg BD for my foot maybe a couple times in a month, every 4 months. But this place truly saved my life! Dr Armstrong has been amazing!
Have tried to call to share feedback but the phones are not answered, and it is difficult to be patient with phones / messages / call backs, with everything that happens within the service system. Turning Point practitioner made a client referral to a service that the client did not meet criteria for. Client is desperate for mental health supports, and waited a number a months for acceptance into this program, to then find out they didn't qualify. This proceeds being put on and then removed from other wait lists for mental health services which are over-subscribed. Could Turning Point staff please note that Steps Programs do not accept clients with NDIS funding. These mistakes add up to a lot for a client that has SMI and paranoia, struggles to understand and put together all the different services / clinicians etc., and who is being pushed from one service to another. Thanks.
Very helpful when I called them. I will hopefully be able to get the help that I need here. 🤞🤞🤞
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Admissions and Visiting Turning Point 1 East
Helpful information for people considering medically managed detox at Turning Point Australia 1 East in Box Hill.
While costs may vary due to program length and insurance benefits, it typically costs Free.